FAQ

Your flooring questions, answered

The quick, honest answers to what Cape Town customers ask us most, from products and prep to pricing and care.

Products & materials

What is the difference between LVT, SPC, laminate and vinyl?

Vinyl (LVT and SPC) is a plastic-based, fully waterproof plank; SPC has a rigid stone-composite core, LVT is a little softer and warmer. Laminate has a wood-based core with a printed top and is only water-resistant. Engineered wood is real timber. See LVT vs SPC and laminate vs vinyl for the detail.

Which flooring is the most waterproof?

Vinyl floors, LVT and SPC, are fully waterproof, ideal for kitchens, bathrooms and laundries. Laminate is only water-resistant, and engineered wood should be kept dry, so vinyl is the safest choice for wet areas.

What is best for pets and kids?

For scratch resistance, laminate and SPC are excellent. For a softer, quieter, fully waterproof floor that shrugs off accidents, LVT is a favourite. We can recommend the right balance per room.

What is a wear layer and how much do I need?

The wear layer is the clear protective top on vinyl, measured in mm (e.g. 0.55 mm). Thicker means more durable. Homes are fine with 0.3 to 0.55 mm; heavy or commercial traffic wants 0.55 mm or more. Full explainer in understanding wear layers.

Installation

Do you supply and install, or supply only?

Both. We supply on its own if you have an installer, and we supply and install as one accountable job, which is what most customers choose. We are also happy to fit product you have already bought.

How long does an installation take?

It depends on the area and how much preparation is needed. A single room can be a day; larger homes and commercial sites run over several days, and we can work in phases to limit disruption. Floor prep like screeds and moisture barriers need curing time we build into the plan.

Can you fit flooring I have already bought?

Yes. We regularly install client-supplied product, and we will still prepare the subfloor properly so it lasts. See our Mowbray attic project for an example.

Do you do stairs, skirting and trims?

Yes. We clad staircases, fit stair nosings and finish edges with matching skirting, scotia and threshold trims. See our Pinelands staircase for a bronze-nosing example.

Floor preparation & moisture

Why does floor preparation matter so much?

A floor is only as good as the base under it. Uneven or damp subfloors cause lifting, hollow spots and early failure. Getting the prep right is the difference between a floor that lasts and one that does not. More in why floor prep makes or breaks the job.

Do I need a moisture barrier?

You need one when the slab carries or may carry damp: ground-floor concrete with no intact DPM, new screeds that are not fully dry, and coastal or humid sites. We test the slab to be sure. Read moisture barriers explained.

What is self-levelling and do I need it?

Self-levelling screed is a compound that flows out to a dead-flat surface over an uneven slab. It is essential under thin LVT and vinyl, which telegraph every bump beneath them.

Can you remove my old flooring?

Yes. We lift and dispose of old carpet, tiles, laminate and vinyl, and prepare the subfloor ready for the new floor.

Pricing, quotes & areas

How much does a new floor cost?

It depends on the product, the area in m², and how much prep the subfloor needs. The accurate way is a free on-site measure. You can estimate materials yourself with our m² calculator, then request a quote.

How do I work out how much flooring I need?

Measure the length and width of each area and multiply for m², then add a waste allowance (usually about 10%). Our calculator does this for you and rounds up to full boxes, since flooring is sold by the box.

Is the quote free?

Yes. A measure and quote are free and no-obligation. Tell us your rooms and product and we will give you a clear, itemised price for supply, or supply and installation.

Where does Imbiza Flooring work?

We serve Cape Town and surrounding areas, roughly within a 50 km radius, for homes and commercial sites. Unsure if we cover your area? Just ask.

Care & warranty

How do I keep my new floor looking new?

Mats at the doors, felt pads under furniture, sweep or vacuum regularly and damp mop with the right cleaner. Never use a steam mop on wood or laminate. Full guidance in flooring maintenance that works.

Can a tired floor be refreshed?

Engineered and solid wood can be buffed and re-coated, or sanded and re-sealed, to look new again. Worn vinyl and commercial sheet floors can be professionally scrubbed and re-sealed. Both are far cheaper than replacing.

Do the products come with a warranty?

Yes. Warranties vary by product and range, from residential through to heavy-commercial, and are listed on each product page. We will confirm the exact warranty for your chosen floor with your quote.

Still have a question?

Ask us anything about your floor, or send your rooms for a free measure and a clear, itemised quote. We reply within 1 business day.